Shirley Road Dental Practice is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect personal information obtained through our website.
By using our website, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
Information You Provide
When you complete a contact form, request an appointment, or communicate with us, we may collect:
• Name
• Telephone number
• Email address
• Information relating to your enquiry
Website Usage Information
We may automatically collect information about how visitors use our website, including:
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
This information helps us improve our website and services.
HOW WE USE YOUR INFORMATION
We may use the information we collect to:
• Respond to enquiries
• Contact you regarding appointment requests
• Improve our website and patient experience
• Monitor website performance and security
• Comply with legal and regulatory obligations
We do not sell your personal information to third parties.
LAWFUL BASIS FOR PROCESSING
Under UK GDPR, we process personal information based on:
• Legitimate interests
• Consent where required
• Compliance with legal obligations
• Performance of a contract where applicable
COOKIES
Our website uses cookies to improve functionality and analyse website traffic.
For further information, please see our Cookie Policy.
SHARING INFORMATION
We may share information with trusted service providers who support our business operations, such as:
• Website hosting providers
• IT support providers
• Analytics providers
• Online appointment booking providers
These organisations are required to process your information securely and only for authorised purposes.
DATA SECURITY
We take appropriate technical and organisational measures to safeguard personal information against unauthorised access, loss, misuse or disclosure.
DATA RETENTION
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal or regulatory requirements.
YOUR RIGHTS
Under UK GDPR, you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where appropriate
• Restrict or object to processing
• Withdraw consent where consent has been provided
THIRD-PARTY WEBSITES
Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites and encourage users to review their privacy policies.
CONTACT US
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Shirley Road Dental Practice
112 Shirley Road, Southampton , SO15 3FD
Telephone: 023 8022 4401
Email: info@shirleydental.co.uk